Terms of Service

Last updated: November 2025 (revised for credit & quota system)

1. Acceptance of Terms

By accessing and using Velvimage ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Velvimage is an AI-powered creative platform that provides limited free quotas (e.g., guest trials, Nano Banana / Nano Banana Pro daily uses) and optional paid credits. We may adjust model availability, free limits, or pricing in response to infrastructure costs or policy changes.

3. Age Restriction & Content Warning

The Service is strictly intended for users who are 18 years of age or older (or the age of majority in your jurisdiction). By accessing Velvimage, you affirm that you meet this age requirement and consent to viewing AI-generated content that may include nudity or mature themes (“NSFW Content”). If such content is prohibited where you live, you must refrain from using the Service.

4. Acceptable Use & Prohibited Content

You agree NOT to generate, upload, or share content that exploits minors (CSAM), depicts non-consensual sexual content or deepfakes of real individuals, contains realistic graphic violence or self-harm, or promotes illegal acts, terrorism, or hate speech. Velvimage maintains a zero-tolerance policy. Violations may result in suspension and the withholding of remaining credits; we will cooperate with relevant authorities when necessary.

5. User Generated Content & Liability

Velvimage is provided “AS IS”. You are solely responsible for the prompts and outputs you create. The generation of content does not imply Velvimage’s endorsement. You agree to indemnify, defend, and hold Velvimage harmless from any claims arising from your violation of these Terms or your distribution of generated content.

6. Quotas, Credits, and Payments

Free quotas reset daily and cannot be hoarded, transferred, or re-sold. Guest usage is rate-limited by visitor fingerprint and IP to prevent abuse. Paid credits are sold through Stripe or approved processors, hold no monetary value outside the Service, and all sales are final due to GPU/server costs. We may compensate downtime with bonus credits at our discretion but do not offer cash refunds.

7. Intellectual Property

You retain ownership of the content you generate, subject to a non-exclusive license granted to Velvimage to host and display such content. All underlying technology and branding remain the property of Velvimage.

8. Limitation of Liability

Velvimage shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Service.

9. Reporting & Removal

If you believe your rights are being infringed or content violates these Terms, please contact us at hello@velvimage.com with relevant details. We will review and respond to takedown notices in accordance with applicable law.

10. Data Retention

Generation history, prompts, and reference uploads may be retained for a limited period (e.g., 48 hours for free tiers) for moderation and support. Guest/IP quota logs are kept for up to 7 days. We may preserve information longer to comply with legal obligations.

11. Local Compliance

You are responsible for ensuring the Service is legal in your jurisdiction. We may restrict or terminate access in regions where our offerings conflict with local regulations.

© 2025 VELVIMAGE. ALL RIGHTS RESERVED.

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